Customer Service
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We are available to offer advice or to answer any questions you may have regarding any of the goods on our website. Just call us on 01844 345319 or send
us an
e-mail.
Our main office hours are between 9am and 5pm (UK time) Monday to Friday although we also frequently respond to e-mail enquiries outside of these hours.
If calling us outside of these hours, we have an answerphone service available to take your message. In all cases, we aim to respond to your enquiries within 1 working day.
You may also write to us at the following address :
Dotdismus.com Ltd
Kiln Lodge, Kiln Lane
Lacey Green
PRINCES RISBOROUGH
Buckinghamshire
HP27 0PU
United Kingdom
Complaints
We want you to be completely satisfied with our goods and our service and we will do our best to ensure that this is always the case. If, for whatever reason, you are less than happy with any of our goods or our service then please contact us via any of the methods detailed in our Customer
Service section above.
We are a friendly team and we welcome your comments and constructive criticisms. We will always try to respond to your complaint within 5 working days. We will always try to give you an idea of how long it will take to resolve the problem and try our best to keep you informed throughout the process.
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